Contact the team
Need to contact us? Find out how on this page.
Email us
Get in touch
We love to chat about your travel plans and are happy to talk if you have any questions.
Opening hours
October – March
Monday through Friday:
7 AM – 5 PM, PST
April – September
Monday through Friday:
6 AM – 6 PM, PST
Saturday and Sunday:
7 AM – 5 PM, PST
Head Office
Sun Aura, A 402, Sun City Rd, near Sun Satellite, Sun City, Anand Nagar, Pune, Maharashtra 411051
Frequently asked questions
Have more questions? Contact us.
How can I book a tour?
You can easily book a tour through our website or by contacting our adventure specialists directly. They can assist you with your booking and answer any questions you may have.
What is included in the tour package?
Our packages typically include accommodations, meals, transportation, and guided activities. The exact inclusions vary by tour, so please refer to the detailed itinerary for each specific trip.
What is the cancellation policy?
Our cancellation policy is based on the specific tour and the timing of the cancellation. Details can be found in the terms and conditions of your booking. Please contact our team for assistance.
Are there any age restrictions for the tour?
Most of our tours are suitable for all ages, but some adventurous itineraries may have age restrictions. Please check the tour details or contact us for information on a specific trip.
What should I pack for the tour?
A detailed packing list will be provided before your departure. Essentials generally include comfortable clothing, appropriate footwear, and any necessary personal items for the climate and activities.
How can I contact customer support during the tour?
Before your trip, you will be given the contact details for your dedicated tour guide and our 24/7 support line to ensure you have assistance whenever you need it.